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Concertium, a next generation information technology Managed Services Provider (MSP), today announced that Carren Rieger has been promoted to President and Chief Executive Officer (CEO), replacing Pratik Roychoudhury, who is stepping down to pursue other interests. Ms. Rieger is being promoted from her existing positions as both Chief Financial Officer (CFO) and Chief Operating Officer (COO).
“It has been a tremendous privilege to serve as the CEO of Concertium. I am incredibly proud of the market and technology leadership that we have created and what our teams and partners have accomplished together,” said Pratik Roychoudhury. “Concertium has navigated a series of exciting changes, including a re-branding of the company from its prior name, and the spinoff into a new corporation of our proprietary management dashboard, Captain’s Chair IT. I know the company will continue to build a strong team to ensure that Concertium customers can rely on its premier solutions to gain visibility into their information technology systems.”
Concertium, formerly Shield Watch, was purchased by private equity company, Skyway Group, in 2018. The investment has provided growth capital to accelerate the company’s product development efforts and make infrastructure enhancements to support its rapid growth. Bryan Crino, Managing Partner of Skyway Group remarked, “We are excited about Concertium’s differentiated strategy and believe the company will continue to be a strong market leader. Carren Rieger is the right executive to lead the team at Concertium moving forward. Her experience running operations and finance for the company will suit her well in making a smooth transition to the CEO role.”
Ms. Rieger has extensive CEO experience, having run the daily operations of BambinOz, a B2C infant care CPG company for over 12 years. She has jointly been both CFO & COO for emerging technology companies in the past, including the last 9 months at Concertium. As a former Strategy & Operations consultant with Deloitte based in New York City, Carren has successfully led engagement teams serving a diversified client base across the financial and technology industries. Carren holds an MBA from Columbia University and BBA from University of Notre Dame.
“Through innovation and execution, we will deliver on the significant opportunity provided by our unique technology and favorable market position,” Rieger said. “Technology is no longer an infrastructure cost for mid-market companies, but an asset that can be leveraged to create a true competitive advantage. We are taking action to focus and execute on a strategy that will propel this exciting and innovative company into the next phase of its evolution, while providing long-term value to our employees, and customers.”

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