Utility non-payment fees and shutoff policies to resume July 20
July 15, 2020 - The suspension of non-payment fees and shutoffs for City of St. Petersburg utility customers that was enacted in March in response to COVID-19 will be ending. The city will resume the normal policies for termination of utility services due to non-payment and subsequent late fees and termination notice fees. Beginning July 20, the city will resume assessing late fees with termination notice fees to follow July 24. Termination of service for non-payment will resume August 3. Extended payment arrangements are available, allowing customers to pay their current monthly bill along with a series of six monthly installments on their delinquent balance. Active payment arrangements will suspend termination of service for delinquent bill amounts. Customers can call the Utility Customer Service Call Center at 727-893-7341 or email Utility.Bill@stpete.org to make payment arrangements. Additional information can be found at stpete.org/billing.