Organization
After acquiring St. Pete-based Jabil AfterMarket Services in 2014, iQor transitioned from NYC to downtown St. Petersburg, bringing its global reach with it.
“Given the roots of our aftermarket services business in the region, St. Petersburg is a natural fit for iQor. The region’s large pool of highly-skilled talent, strong business climate, and outstanding infrastructure will support iQor’s increasing scale and culture of innovation,” said iQor CEO Hartmut Liebel. The name iQor may not sound familiar to most but chances are you’ve encountered their services in some form without knowing it. As a business to business company, their work is done in the background on behalf of the world’s largest brands. Providing expert customer service, product support, accounts receivable management and innovative product strategies. Now with over 45,000 employees in 66 countries, iQor is the world’s largest product support services company.
After acquiring St. Pete-based Jabil AfterMarket Services in 2014, iQor transitioned from NYC to downtown St. Petersburg, bringing its global reach with it.
“Given the roots of our aftermarket services business in the region, St. Petersburg is a natural fit for iQor. The region’s large pool of highly-skilled talent, strong business climate, and outstanding infrastructure will support iQor’s increasing scale and culture of innovation,” said iQor CEO Hartmut Liebel. The name iQor may not sound familiar to most but chances are you’ve encountered their services in some form without knowing it. As a business to business company, their work is done in the background on behalf of the world’s largest brands. Providing expert customer service, product support, accounts receivable management and innovative product strategies. Now with over 45,000 employees in 66 countries, iQor is the world’s largest product support services company.
Company Overview
Company Name
iQor
Year Established
1957- 4 Years in St. Pete
Number of Employees
45,000
Profile
iQor provides global customer interaction and product support solutions in 18 countries. Our 45,000 employees solve our client’s most strategic problems. We partner with many of the world’s best-known brands to deliver product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business process and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.
Awards & Accolades
iQor Leadership Excellence Awards for LEAD2016: Best Customer Service Leadership Training Platform Best Corporate University Best First Managers Program Top Corporate Leader Award – Over 35
Core values/mission statement
To be the leading globally integrated Customer Interaction and Product Support Solutions company that solves our client’s most strategic problems.
Company Leadership
