Reptrics receives investment from Tampa VC firm

Tampa Bay-based startup Reptrics, a customer CRM, announced it has raised $600,000 in a seed funding round led by TampaBay.Ventures. 

Reptrics, which is a member of the 2019 Tampa Bay Wave Tech Accelerator cohort, helps businesses generate customer testimonials by automating the collection of reviews and posting them to review sites. As a result, customer teams can understand the company’s product usage, collect feedback, measure sentiment, onboard users, and while reducing churn and increasing customer loyalty.

“We’ve had a small funding round in beta testing and pre-seed when we first started engaging with TampaBay.Ventures six months ago. We continued to have a relationship with them and we’ve hit every milestone from getting our first clients and expanding our teams, and that has led to their commitment,” Reptrics CEO Kevin Goodwin told the St. Pete Catalyst.

TampaBay.Ventures is a venture capital firm that focuses on supporting local tech-enabled companies. Goodwin said the funding round is still open and hopes to raise an additional $400,000. 

“I think finding funding in Tampa Bay could either be easy or difficult, but Tampa is becoming a tech hot spot. We are excited to partner with TampaBay.Venture without having to go to Silicon Valley or New York to find the funding we need,” Goodwin said. 

Today, Reptrics works with b2b SaaS companies in and outside of the U.S. that have sold their SaaS and want to have better outcomes. 

“It’s really an exciting time for our industry as we look at global economics and being able to retain a bigger focus on customers. I feel like we are in a good position to create more values to identify opportunities,” he said. 

“The investment will allow Reptrics to expand and go to market, moving past the MVP stage (minimum viable product), to scale.”