It happens a lot.
You go to a conference, hear sage advice and brilliant insights, and think, “I have to remember that” — and then you forget what you heard.
The just-ended Synapse Summit, a two-day gathering to celebrate technology and innovation, was filled with smart people offering thoughtful observations and challenging concepts that I want to keep top of mind.
Click through the gallery for some of the quotes that will stick with me.
Synapse Summit 2019
“I started to read stories about that entrepreneur who had the crazy idea to open up a grocery store across the street from a Hoggly-Woggly and believed that what was missing in the grocery business was a customer focus and a focus on the customer experience. That company now is headquartered in Florida, a Fortune 100 company with 200,000 employees and the largest employee stock ownership plan in the world, and we call it Publix Super Markets.” — Brian Murphy, CEO and founder, ReliaQuest